Privacy

If you just browse

You don’t need an account to use the site. While you browse, we keep:

• Visit counts. Which pages are looked at, the kind of device (phone, tablet or computer), and the name of the site that sent you here, if any (for example “google.com”). To tell a return visit from a new one, your browser gets a random ID in a cookie. It isn’t linked to your name or email unless you sign in. We count visits ourselves, on our own database.
• Visit stats from PostHog. PostHog, an analytics service, also records which pages are looked at and what’s clicked (for example “Get tickets”, saving a show or adding it to your calendar), so we can see what’s working and fix what isn’t. It also tells us when a page breaks with an error. To tell a return visit from a new one, your browser gets a random ID in a cookie and your browser’s storage, kept for up to a year. PostHog sees your internet address and browser type, and we’ve set it not to keep the address. Sometimes we show some visitors a slightly different version of a page, to see which works better. PostHog doesn’t record your screen, and what you type into forms (like sign-up or feedback) isn’t sent.
• Search words. What’s typed into the search box and when, with nothing that says who searched. It shows us what people are looking for.
• Your choices, in your browser. Shows you save and preferences you set are kept in your own browser (a cookie and your browser’s storage) until you sign in.

If your browser sends a “Do Not Track” or “Global Privacy Control” signal, we don’t record your visits at all, and PostHog isn’t loaded. Search engines and other automated visitors aren’t counted either.

If you make an account

• Your name and email. Your name is shown on reviews you write. Your email is used to sign you in, confirm your account, reset your password, and send the reminders you ask for. We never show it publicly.
• Your password, stored only in scrambled form (a one-way hash). We can’t read it.
• What you do on the site: shows you save, say you went to or aren’t interested in, reminders you set, your ratings and reviews, your preferences, and your personal calendar link. These power your saved list, your reminders and the “For you” suggestions.
• Sign-in records. When you sign in, and a short-lived record of sign-in attempts by email and internet address, to stop people guessing passwords. Attempt records are deleted after a day.
• A sign-in cookie that keeps you signed in for up to 60 days, or until you sign out.
• Venue and band owners. If your email address matches a venue’s or band’s website, we may ask whether you run it, and note your answer. If you claim a band’s page, we keep how you proved it (the page where you put your code, or what you told us). The bio, photo and links you add to your band’s page are public. Uploaded photos are shrunk and the camera’s hidden details, like location, are removed.
• Artists you follow, and how often you want emails about their new shows.
• Linking your devices in our visit stats. While you’re signed in, PostHog is told a random ID that belongs to your account, so visits from your phone and your computer count as one person. It’s never told your name, email or anything else about your account. When you sign out, that browser starts again with a new, unlinked ID.

If you send us something

Feedback, problem reports and events you submit are kept with whatever contact details you choose to include, so we can follow up. Reviews are public, with your name.

Who else is involved

We don’t sell or rent your information, and we don’t share it for advertising. A few services help run the site:

• Railway hosts the site and its database.
• Cloudflare runs our domain and passes visits through to the site.
• PostHog provides the visit stats described above. It stores them in the United States and uses them only for us.
• Resend delivers our emails, so it handles your email address and the message.
• OpenFreeMap supplies the map on the map page; your browser loads map images from them.
• Spotify’s player loads only if you press “Play on Spotify” on a show. Spotify’s own privacy policy applies to that player.

Links to Google Maps, Google Calendar, ticket sellers and venues’ websites take you to those sites, which have their own policies.

We’d share information with others only if the law requires it, or to protect people or the site from harm or fraud.

Deleting your information

You can delete your account at any time from your account page. That removes your account, saves, reminders, preferences, ratings and reviews, and asks PostHog to delete the visit stats linked to your account. Visit counts you made while signed in stay in our own counts as anonymous numbers. To clear what’s kept in your browser, clear this site’s cookies and data in your browser settings. For anything else, or to ask what we have about you, email [email protected].

Children

The site is for a general audience and isn’t meant for children under 13. We don’t knowingly collect information from them; if you think a child has made an account, email us and we’ll delete it.

Keeping it safe

The site only works over an encrypted connection, passwords and sign-in links are stored scrambled, and sign-in attempts are limited. No system is perfect, but we take care with what little we keep.

Changes

If this policy changes, we’ll update it here and change the date at the top. If the change matters to how your account information is used, we’ll email you.

Questions

Email [email protected]. See also our terms of use.